FAQs - Frequently Asked Questions | Uberoom

Shipping

Free Shipping, When Your Package Will Arrive, Shipping Chocolates During the Summer, and more...

  1. Do you ship chocolates during the summer?
  2. How much is shipping?
  3. When do you recommend packages arrive?

  1. Do you ship chocolates during the summer?
    We do not ship chocolate during summer months.  Because we sell the highest quality Godiva chocolates, they can melt in summer temperatures.  Chocolates are replaced with delicious shortbread cookies.

  2. How much is shipping?
    All shipping from our warehouse to your Decorator is FREE for orders over $125.00! However, order early to avoid any rush charges.

    Überoom employees need to confirm each location's willingness to set-up your room.  But don't worry, over 99% of the Überooms ordered at hotels, B&Bs, and vacation rentals agree to work with us.  Überooms reserved by credit card are not charged until the hotel agrees. Order early to avoid any rush fees, according to our decoration schedule:

    Decoration Schedule

  3. When do you recommend packages arrive?
    We always plan for packages to arrive the day before they are set-up.  Especially when we work with staff at a hotel, B&B, or vacation rental, all contents are shipped to arrive the day before, just to avoid the small possibility of a shipping delay.  Packages come with easy to follow directions (available in multiple languages) designed so they can be set-up by housekeeping or room-service.